At Francis Trails, we value and respect your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website and services. By visiting or making a purchase from Francis Trails, you agree to the practices described below.

Information We Collect

We may collect the following information when you interact with our website:

  • Name, billing address, shipping address, and contact details

  • Email address and phone number

  • Order details and transaction information

  • Any information you provide when contacting us directly

How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders

  • Provide customer support and respond to inquiries

  • Send updates regarding your orders or account

  • Improve our website, products, and services

  • Communicate offers, promotions, or updates (if you have opted in)

Data Protection

We take appropriate technical and organizational measures to safeguard your personal data from unauthorized access, loss, or misuse.

Sharing of Information

We do not sell, rent, or trade your personal information to third parties. Information may only be shared with trusted service providers who assist us in operating our website, fulfilling orders, or providing customer service, under strict confidentiality agreements.

Your Rights and Opt-Out Instructions

You have the right to access, update, or request deletion of your personal information.
You may also opt out of receiving marketing communications at any time by:

  • Clicking the “unsubscribe” link included in our promotional emails

  • Contacting us directly at [email protected] with your request

Cookies

Our website may use cookies to enhance user experience, analyze traffic, and improve functionality. You can choose to disable cookies through your browser settings; however, some parts of the site may not function properly without them.

International Users

As Francis Trails operates worldwide, your information may be processed and stored in locations outside your country of residence. By using our services, you consent to the transfer of your data internationally in compliance with applicable laws.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Updates will be posted on this page with the revised date.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
[email protected]